Travel Insurance that treats you

About Debenhams

Debenhams aims to bring its customers great value travel insurance that means all our customers can travel and holiday in confidence. It’s important to us that Debenhams customers are properly protected when they travel as well as having all the essential fashion items, luggage and skincare products. We believe we have created the best possible travel insurance we can for our customers through our partnership with ROCK Insurance Group.

Travel Insurance by Debenhams is arranged and administered by ROCK Insurance Group, the proud winner of the Travel Trade Gazette's "Travel Service Provider of the Year 2010". Debenhams is dedicated to providing the best value for money travel insurance on the market today.

Founded in 2001, ROCK's promise is value for money travel insurance, without compromising the cover and as a result ROCK have insured in excess of 5 million customers. ROCK's online booking service is simple and secure. Should you wish to speak to someone about your requirements, then our UK call centre travel insurance experts are ready to take your call.

ROCK are consistently reviewing their policies and cover to ensure the very best deals and above all are passionate about providing the for our customers. Whether a seasoned traveller or a once a year sun seeker, we strive to find travel insurance that you can tailor for cover you can trust.


About the Underwriter

Benefits under this policy are provided by Travel Insurance Facilities Plc and insured by Union Reiseversicherung AG, UK. Travel Insurance Facilities Plc is authorised and regulated by the Financial Conduct Authority, FRN306537. Union Reiseversicherung AG are authorised in Germany by BaFin and subject to limited regulation in the UK by the Financial Conduct Authority.


Who regulates Debenhams?

Travel Insurance by Debenhams is arranged and administered by ROCK Insurance Group. ROCK Insurance Group is a trading style of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority. The FCA number for ROCK is 300317. Debenhams Retail Limited is an Appointed Representative of ROCK and its FCA number is 212810. These details can be verified by checking the FCA website at:, or you can contact the FCA on 0800 111 6768.

Included With Cover

  • Up to £10m medical cover
  • Up to £5,000 cancellation cover
  • Up to £2,500 personal possessions cover
  • Up to £30,000 personal accident cover
  • Over 50 sports and activities covered
  • 24-hour emergency helpline

Optional Extras

You can upgrade your Debenhams Travel Insurance to include all the cover you need.

  • Winter sports cover
  • Overseas wedding cover
  • Cover for pre-existing medical conditions
  • Cover for golf equipment
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Our Cover Types

Important Documents

Get a free £5 off £20 spend in store when you purchase Travel Money at Debenhams